Services / Policies

SERVICES

Abbey’s High Street is a family-run Bed and Breakfast where every guest reservation is both important and special to us.

Abbey’s is happy to serve a Full Complimentary breakfast promptly at 9a.m. A wide array of food is offered. Innkeepers not responsible for special dietary requirements.

If you choose to sleep in, help yourself to 24/7 beverage bar (coffee, tea, cappuccino, hot chocolate) any time!

Please remember the Gardens & Gazebo are open year round for our registered guest to enjoyment and use anytime. Outdoor Fire pit available for our guest to use. Use at own risk.

PAMPERING is PRESENT: We provide room freshening services upon request during your stay. We will tidy up your room, make your bed, and replace chocolates. Fresh towels will be provided if needed. These services will be between 10:30am and noon. We respect your privacy. Simply hang the “Do not Disturb” sign on outside of door if services are not needed.

Your innkeepers are always watching out for your safety. If an emergency occurs we will notify you and note will be put on front door. Local fire department alarm sounds when accidents occur and is only a call for the volunteer Fire Department.

POLICIES

Online reservations, may be made twenty-four hours a day, coming soon. Our online calendar is updated live; therefore, the availability viewed on our reservation page is accurate. For inquiries or reservations via phone, please call (815) 777-1850.

Check in time: 4-6 pm. Our bed & breakfast is closed between 10:30am. and 12 noon. We use this time to tidy the rooms, wash linens, run errands, return phone calls and prepare for your stay. Feel free to call if you have any questions or concerns. 815-777-1850 house phone is forwarded if we step out.

Check out: 10:30 a.m.

We accept credit cards (Visa\MasterCard), cash or deposit checks as payment if made 2 weeks in advance.

Two nights stay minimum on weekends during peak season. Some holidays require two night stay. May 1 thru October 31.

We will do our best to possibly accommodate one night stay depending on vacancy. Please call a few days before expected arrival date to check availability.

Prices and terms are subject to change (but locked once you have made your reservation).

Rates based on double occupancy per room, with the exception of the Carriage House. $45 extra per night for the third person. Please inquire prior to booking a third person in the room.

Rates and minimum stays may vary during special events, busy seasons, and holidays.

Subject to state, local hotel/motel tax.

Cancellation Policy – Please note in the event of no-shows, late arrivals or early departures guests are responsible for their entire confirmed reservation dates.

If your travel plans change and you must cancel your reservation, please call us and a full refund will be provided for any cancellations made 30 days prior to arrival date, less $45 processing fee.

We like to accommodate all our guests. No smoking indoors or near entrances. However, limited smoking is in designated comfortable outdoor areas.

Sorry, no guest pets allowed.

Children over 13 are welcome only upon special arrangement and must always be accompanied by an adult.

Fire extinguishers located in front door closet and at top of stairs on second floor.

First aid kit is also located in front door closet.

Land phone line available for emergencies in front hall under staircase.

Open year-round.

Gift Certificates available.

Call (815) 777-1850 for Specials or Concern.

If you feel you enjoyed your stay here at Abbey’s we would so much appreciate you posting comments written in book or on Trip Advisor, Google etc.

Thank you so much,
Tom & Kathleen, owners & innkeepers